POLÍTICAS DE PRIVACIDAD
QUICK CONTENT GUIDE
1. Information we collect on our platforms
2. How we use the information we collect
3. Sources of information
4. Exchange of information
5. Your privacy, choice and access rights
6. Advertising/behavioral targeting; how to unsubscribe
7. Children
8. Security and retention of your information
9. Other sites
10. Consent to the processing and transfer of information
11. Changes
12. Contact us
1. INFORMATION WE COLLECT ON OUR PLATFORMS.
We collect, receive, and develop various categories of personal information about you, depending on the nature of your interactions with us. For example
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We collect contact information. We collect contact information and identifiers such as your name, email, phone number, social media account identifiers, and home address. If our Platform allows you to create an account, we collect a username and password from you. We also collect business contact information on our Platforms for our business customers, including job title, company name, and business email or phone number.
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We collect demographic information. We may collect information such as your gender, date of birth, and age.
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We collect location information. We collect information about your general location, using your zip code and IP address.
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We collect audio, visual or similar information. We collect photos and videos that you submit in connection with a promotion, or that you send us through our Platforms. If you participate in a video call with us as part of a promotional prize, we may record that call. For certain features of the Platform, if you give permission, our Platform may access your device's camera and microphone.
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We collect information about Internet and network activity.
Usage information. Whenever you visit or interact with the Platforms, we, as well as any third-party advertisers and/or service providers, may use a variety of technologies that automatically or passively collect information about how the Platforms are accessed and used ("User Information"). use" ). Usage Information may include browser type, device type, operating system, application version, page served, time, previous page views, and your use of features or applications on the Platforms, interactions with friends and group activities.
Device identifier. We automatically collect your IP address and other unique identifiers ("Device Identifier") for the device (computer, mobile phone, tablet or other device) you use to access the Platforms. A device identifier includes a number that is assigned to your device when you access a website or its servers, and we may identify your device by its device identifier.
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Cookies; Pixel Tags. Technologies used on the Platforms to collect Usage Information, including Device Identifiers, may include, but are not limited to: cookies (data files placed on a device when it is used to visit the Platforms), mobile analytics software and pixel labels (transparent graphics). image, sometimes called a web beacon or tracking beacon, placed on a web page or in an email, indicating that a page or email has been viewed). We collect information about users over time and across different websites through these technologies and tools when you use our Platforms. For example, we can see which site you came from or which site you visit when you leave us. We may look at the search terms or other data you enter, your mouse movements, key presses, clicks, links you access, or screenshots. Third parties help us collect personal information in this way. “Advertising/Behavioral Targeting; How to unsubscribe” in the section below.
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We collect payment information. If you make a purchase from us directly on our Platform, we collect your credit card, billing address and other payment details.
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We collect purchase and preference information. If you make a purchase from us directly on our Platform, we collect information about your purchase history, shipping instructions, and product preferences. We also collect information about other offline transactions and purchase preferences.
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We collect other information that you submit or submit. We collect other information that you provide to us when you communicate with us, use our "chat" features, make an application, complete a survey, or participate in a promotion. For example, if you win a prize in one of our promotions, we will collect a social security number or other tax identification number. On our Platforms for business contacts, we collect the information you provide us about your company, where you operate and your products, websites, sales, sales channels, and financing. We may collect other information you provide us about your business, including why you want to work with us and documents related to your company and products.
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Sensitive information. Some of the information described above may be considered "sensitive" under the laws of certain jurisdictions (including payment information, account login credentials, government identification numbers) ("Sensitive Information"). Whether the information is confidential information will depend on the laws of your jurisdiction.
2. HOW WE USE THE INFORMATION WE COLLECT
We use the categories of personal information referenced above for the following purposes:
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We use the information to provide services to you and respond to your questions and requests.
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We use contact information, Internet and network activity information, location information, payment information, purchase information, and preference and inferences to provide you with certain services and to provide you with access to certain areas and features of the Platforms (such as your favorite products). We also use these categories of information to verify your identity and to communicate with you, including about your activities on the Platforms and, in our discretion, changes to any of our policies. We use contact information, purchase and preference information, location information, and payment information to process purchase transactions. We may also use Location Information to provide you with certain features on the Platforms, including to find products in stores near you.
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We use the information for marketing purposes, including targeted advertising.
For example, we may use personal information such as contact information, demographic information, location information, Internet and network activity information, purchase information, and preferences and inferences to personalize the content, advertisements, and offers we offer to you. This information helps us keep our Platforms fresh and interesting to our visitors and allows us to tailor ad content to your interests (for example, by allowing us to select which ads or offers are most likely to appeal to you, based on your interests, preferences, location or demographic information). To learn about your choices for these communications, please read the “Your Privacy, Choice and Access Rights” section and the “Behavioral Advertising/Targeting; How to unsubscribe” , next.
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We use the information to evaluate and improve our products and services. We use all categories of personal information to improve our Platforms, products and services. For example, we use Internet and network activity information to analyze trends, track users' web page movements, help identify you, and gather broad demographic information for aggregate use. We or our vendors may place cookies or similar files on your device for analytics, platform performance and security purposes, and to make site navigation easier.
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We use the information to fulfill our obligations, administer our Platforms and for internal operations.
We may use all categories of personal information to keep the Platforms running, provide content on the Platform, troubleshoot problems with the Platforms' operations, and help diagnose problems with our servers. For example, a pixel tag can tell your browser to get content from another server. We may also use personal information to fulfill our content license obligations.
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We use the information to perform due diligence and conduct transactions with your business. If you are a business contact, we use the information you provide to conduct due diligence regarding a product or service your business may offer. We may also use information in the context of providing or receiving a product or service to you and your business.
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We use the information for security purposes. For example, we may use all categories of personal information to protect our company, our customers, and our business partners. We may also use personal information to protect our Platforms or our services, as well as to detect and investigate activities that may be illegal or prohibited (such as cyber attacks or fraudulent transactions).
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We use the information to verify requests made in accordance with this Privacy Notice. We will use certain personal data, such as contact information, to verify your identity if you make requests in accordance with this Privacy Notice. The verification steps and personal data we request may vary depending on the confidentiality and nature of your request.
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We use Confidential Information for necessary or reasonably expected purposes​, specifically, to provide services to you on our Platforms (i.e., to make purchases and enable account logins), to evaluate your job application, for tax purposes, and as otherwise authorized by law.
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We may use information disclosed or permitted by law, or as otherwise notified to you. For example, we will use your personal information for the purposes we describe when you enter a contest or sweepstakes. We also use the information for due diligence; as permitted or required by law, regulation or court order; or if requested by a government agency or investigative body. We may use de-identified or aggregated data for any purpose, unless prohibited by law. We do not attempt to re-identify de-identified data, except as permitted or required by law.
3. SOURCES OF INFORMATION
We collect personal information about you directly and indirectly, including from the following sources:
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We collect personal information directly from you. For example, we collect contact information, demographic information, and location information if you enter a promotion. We collect contact information if you sign up for our email newsletter or create an account on some of our platforms. We collect payment information and purchase and preference information if you make a purchase. We collect contact information and employment-related information if you apply for a job. We also collect any personal information you provide if you make a request or communicate with us.
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We collect personal information from you and your devices passively. We use tracking tools such as browser cookies, web beacons, pixels, and tags to automatically collect information about you (including Internet and network activity information, demographic information, purchase information and preferences, inferences, and location information). Our ad technology partners and analytics providers may also provide us with this information through these tools. We collect this information when you interact with our Platforms, our advertisements, or our emails that we or vendors send you.
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We receive personal information from vendors we hire to work on our behalf. For example, the vendors who host or maintain our Platforms, help us fulfill purchases, and send emails for us may provide us with Contact Information, Demographic Information, Internet and Network Activity Information, Location Information, payment, Purchase and preference information, and Inferences. Our employment and recruiting providers provide us with contact information and employment-related information. Our marketing agencies may also provide us with contact information, demographic information, Internet and network activity information, location information, payment information, purchase information, and preference and inferences.
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We may receive information about you from other sources, including third parties. For example, if you are on another website and you opt-in to receive information from us, that website will send us your contact information and other personal information you provide so that we can contact you as requested. You may also choose to participate in a third party application or feature (such as one of our Facebook or Twitter applications or a similar application or feature on a third party website) through which you allow us to collect (or that the third party share) information about you, including contact information, Internet and network activity information, location information, and other information such as your friends' lists, likes, comments you've shared, and groups. Besides,
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We may combine information. We may supplement the information we collect about you through the Platforms with information from third parties to improve our ability to serve you, tailor our content to you, and/or offer you opportunities to purchase products or services that we think may be of interest to you.
4. EXCHANGE OF INFORMATION
We may share non-personal information, such as aggregated data and usage information, with third parties. We may also share your information as disclosed at the time you provide your information, as set forth in this Privacy Notice, and in the following circumstances:
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Vendors who perform services on our behalf. We may share each category of personal information with vendors that perform functions on our behalf, such as service providers that host or operate our Platforms, analyze data, or provide customer service; and agencies that administer our promotions, contests, sweepstakes, surveys, or provide promotional or marketing assistance.
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Business partners and marketing companies.
We may share contact information, Internet and network activity information, demographic information, purchase and preference information, inferences, and location information with our sponsors, partners, advertisers, or other third parties to provide you with product information and promotional and other offers. . These third parties may co-sponsor or participate in our promotions, contests and sweepstakes. These can be "powered by" partners or our partners on co-branded sites. We may also share the above categories of personal information with companies that help us with our marketing efforts, including social media platforms, ad networks, data brokers, analytics companies, and ad technology companies. Some transfers of your personal information to our business partners and marketing companies may be viewed as a "sale" or "sharing" under certain state laws. To learn about your choices for these communications, please read the section “Your Privacy, Choice and Access Rights” and the “Advertising/Behavioral Targeting; How to unsubscribe”, below.
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Where you tell us to share your information. While on our Platforms, you may have the opportunity to opt-in to receive information and/or marketing offers from another person or to consent to the sharing of your information with a third party, including social networking sites such as Facebook or Twitter. If you consent to the sharing of your personal information, your personal information will be disclosed to a third party and the personal information you disclose will be subject to that third party's privacy policy and business practices.
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With a successor to all or part of our business. In the event that we are involved in a bankruptcy, merger, acquisition, reorganization, or sale of assets, any or all categories of personal information may be sold or transferred as part of that transaction. We may also share personal information with others as they perform due diligence as part of our corporate changes.
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To comply with the law, or to protect ourselves, our customers and others. We may transfer and disclose any or all categories of personal information to third parties to comply with a legal obligation; when we believe in good faith that the law or a government authority requires it; if requested by a government agency or investigative body; to verify requests or enforce our Terms of Use or other applicable policies; to address fraud, security or technical issues; to respond to an emergency; or otherwise to protect our rights or property or safety of third parties, visitors to our Platforms, or the public. If you are the winner of a sweepstakes or contest, we may also share certain contact information with anyone who requests a winner's list.
We may share personal information for other reasons that we may describe to you from time to time, with your consent, or as permitted or required by law. We may share de-identified or aggregated data for any purpose, unless prohibited by law.
5. YOUR PRIVACY, CHOICE AND ACCESS RIGHTS.
You can opt out of our marketing. You can always tell us not to share your personal information with third parties for marketing purposes, not to use your personal information to provide you with information or offers, or not to send you newsletters, emails or other communications: (i) by emailing us at contacto@zertuchemexicanproducts.com ; (ii) call us at +1 (210)-827-4689; or (iii) by following the "unsubscribe" or removal instructions in the communication you receive. Your opt-out request will be processed within 30 days from the date we receive it. You can control certain cookies and tracking tools that we use. For more information, see “ Behavioral advertising/targeting; How to unsubscribe" a continuación.
Puede hacer ciertas solicitudes.
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If you wish to modify, verify, correct or delete any of your personal data collected through the Platforms, you (or your authorized agent) may contact us by email at contacto@zertuchemexicanproducts.com , calling us at +1 (210)-827-4689. You can also submit a removal request here. In accordance with our routine record keeping, we may delete certain records that contain personal information that you have submitted through the Platforms. We are under no obligation to store such personal information indefinitely and we disclaim any liability arising out of or in connection with the destruction of such personal information. It may not always be possible to completely remove or remove all of your information from our databases without some residual data due to backups and other reasons. We will retain your information for as long as it is necessary to provide you with services. If you wish to cancel your account or request that we no longer use your information to provide you services, please contact us at the phone number or email above. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes,
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Residents of certain US states may request access to your personal information. If you live in California, Colorado, Connecticut, Utah, or Virginia, you (or your authorized agent) may submit requests to us to access your personal information. We will provide access to your personal information in a portable and (to the extent technically feasible) easily usable format. You can also request confirmation of the processing of your personal information and request the revocation of your prior consent. To do so, contact us by email at contacto@zertuchemexicanproducts.com , llámenos al +1 (210)-827-4689, o utilice nuestro formulario web aquí .
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Residents of certain US states can appeal our decisions. If you live in Colorado, Connecticut, and Virginia, you can appeal our decision if you are not satisfied with the outcome of your application. Email appeals contacto@zertuchemexicanproducts.com with "Attention: Privacy Appeal" in the subject line.
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Additional Information: We will use commercially reasonable efforts to fulfill your request in accordance with applicable law and will verify your identity via email. If you have an authorized agent submit a request on your behalf, we may still verify your identity and authority to submit a request for you. We will not discriminate against you for exercising any of the rights described in this Privacy Notice. We currently process certain requests from our business contacts only if they reside in California. California residents can also view additional information about your rights and our collection notice below.
YOUR CALIFORNIA PRIVACY RIGHTS.
If you reside in California, you have the right to ask us once a year whether we have shared personal information with third parties for their direct marketing purposes. To make a request, send us an email at contacto@zertuchemexicanproducts.com, call us at +1 (210)-827-4689 o If you reside in California, you have the right to make the following more specific requests regarding your personal information. We will not discriminate against you for making any of these requests.
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Know/Access: You have the right to request that we disclose to you the categories of personal information we collect about you, the categories of sources from which we collect the personal information, the categories of personal information we sell or disclose, our business or commercial purpose for collecting , sell or share personal information, the categories of third parties to whom we disclose personal information, and the specific personal data we collect about you.
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Deletion – You can request that we delete your personal information that we maintain about you, subject to certain exceptions.
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Opt Out – You can request to opt out of the sale or sharing of your personal information by visiting our page Do not sell or share my personal information. For the purposes of this Privacy Notice, "selling" means the sale of your personal information to a third party in exchange for monetary consideration or other valuable consideration, and "sharing" means any disclosure of personal information (renting, releasing, disclosing, disseminate, make available, transfer, or otherwise communicate orally, in writing, or by electronic or other means) to third parties for cross-contextual behavioral advertising purposes; in each case, subject to certain exceptions under California law. Your selections are specific to the device, website, and browser you are using, and are removed each time you clear your browser's cache.
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Financial Incentives – From time to time, we may offer financial incentives in connection with the collection or use of personal information. The material terms of the financial incentive will generally be presented to you at the time you register. You can withdraw from any financial incentive at any time by emailing us at contacto@zertuchemexicanproducts.com
Additional information: call us at +1 (210)-827-4689, or by clicking on the following links: for an access request, clic here ; para una solicitud de eliminación, clic here ; and to opt out of selling or sharing, clic here. We may deny certain requests or comply with a request only in part, depending on our legal rights and obligations. For example, we may retain personal information as permitted by law, such as for tax or other record-keeping purposes, to maintain an active account, and to process transactions and facilitate consumer requests. We will take reasonable steps to verify your identity before responding to your requests. The verification steps will vary depending on the sensitivity of the personal information and whether you have an account with us. California residents may designate an authorized agent to make a request on their behalf. When submitting the request, please ensure that the authorized agent is identified as an authorized agent.
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Additional Disclosures – To exercise these rights, please note the following regarding how we collect and use your personal information as described in this Privacy Notice:
We may collect and use, for our business and business purposes, the following categories of personal information as set forth in applicable California law: Identifiers; Payment information; Internet or other electronic network activity information; demographic information; characteristics of classifications protected under federal or California law; Commercial information; professional or employment information; inferences; and geolocation data. For more information, see Section 1 . We collect and use these categories of personal information for the business and commercial purposes described in Section 2 of this Privacy Notice. We collect these categories of personal information from the sources described in Section 3 of this Privacy Notice. To the extent permitted by applicable law, we may disclose these categories of personal information for the marketing and business purposes described in Section 2 of this Privacy Notice to the categories of third parties described in Section 4 of this Privacy Notice.
We may "sell" or "share" the following categories of personal information: Identifiers; Internet or other electronic network activity; demographic information; Commercial information; inferences; and geolocation data. California law defines "selling" and "sharing" broadly. Certain sharing of information may qualify as a "sale" or "share" under California law, even if the information is not being exchanged for money. We may "sell" or "share" these categories of personal information to the social media platforms, ad networks, analytics companies, and ad technology companies described in Sections 4 and 6 of this Privacy Notice (to the extent permitted by the applicable law).
6. ADVERTISING/BEHAVIORAL TARGET; HOW TO OPT OUT.
We and our third-party advertising partners display targeted advertising, cross-context behavioral advertising, and interest-based advertising using information from cookies and tracking tools and inferences collected about you over time and across websites, apps, or other platforms. These ads can be posted on websites, social media, apps, and emails. Ads may be based on your browsing habits, purchases, location, or online activities. Advertisements may be about our products or about the products and services of other companies. We and our third-party partners collect information about you for this purpose from cookies, pixels, tags, web beacons, and other tracking tools described in this Privacy Notice. Our partners may also link your name or email address to other information they collect.
As part of these practices, we also share information with third-party advertising partners through tracking tools on our Sites. These third-party partners include social media platforms, analytics companies, data brokers, and third-party advertisers. Personal information received by these third parties is also subject to their privacy policies. These third parties may share your information with others and use the information for their own marketing purposes or the marketing purposes of others. This may include the delivery of targeted advertising, cross-context behavioral advertising, and interest-based advertising. We do not control certain privacy settings and preferences maintained by our social media platform partners such as Facebook and Twitter. If you want to make changes to those settings and preferences,
You can opt-out of targeted selling/advertising on our Platforms. You can opt out of the "sale" of your personal information, as well as certain types of "targeted advertising" on our Site (as those terms are defined in applicable laws and as described in this Privacy Notice). Your request will be processed and fulfilled in accordance with applicable laws. To make a request, click Do not sell or share my personal information here or in the footer of our Platforms.
You can control certain cookies and tracking tools. Your browser or device may give you the ability to control cookies or other tracking tools. How to do it depends on the browser. Because? Because flash cookies cannot be controlled through your browser settings. The Digital Advertising Alliance also offers tools to opt out of certain interest-based advertising by visiting optout.aboutads.info and optout.privacyrights.info . If you block or reject cookies and tracking tools, certain features of our Platforms may not work, and it will not stop all tracking described in this Notice.
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Our Do Not Track Policy: Some browsers have "do not track" features that allow you to tell a website not to track you. We will respond to opt-out signals to the extent required by law for your browser or device (such as Global Privacy Control, https://globalprivacycontrol.org/ ),
but we cannot link this information to your account and do not respond to "do not track" signals. Your selections are specific to the device, website, and browser you are using, and are removed each time you clear your browser's cache.
Google Analytics: Our Platforms use Google Analytics, including certain advertising features, to better understand our users, build audiences for our ads, and to evaluate and improve our Platforms. For more information on how to opt out of these tools, visit
https://tools.google.com/dlpage/gaoptout y http://www.google.com/safetycenter/tools/#manage-your-ads-preferences.
7. CHILDREN.
The Platforms are not directed at children under the age of 16. We do not knowingly collect, use, sell, share or disclose personally identifiable information from anyone under the age of 16. If we determine upon collection that a user is under this age, we will not use or maintain their personal information without parent/guardian consent. If we become aware that we have unknowingly collected personally identifiable information from a child under the age of 16, we will use reasonable efforts to remove such information from our records.
8. SECURITY AND RETENTION OF YOUR INFORMATION.
We take information security very seriously and use certain reasonable security measures to help protect your personal information. However, no electronic data transmission or storage of information can be guaranteed to be 100% secure. Please note that we cannot ensure or guarantee the security of any information you transmit to us, and you use the Platforms and provide us with your information at your own risk.
We will retain the information for as long as is reasonably necessary or permitted in light of the purposes for which we collected it. We also retain information as required by law. The criteria we use to determine our retention policies include the length of our relationship with you, your requests, your continued use of our Platforms, ongoing obligations such as contracts and services, and our legal obligations.
9. OTHER SITES.
The Platforms may contain links to other sites that we do not own or operate. This includes links from advertisers, sponsors and/or partners who may use our logo(s) as part of a co-branding or co-marketing arrangement. We do not control, recommend, or endorse, and are not responsible for, these sites or their content, products, services, or privacy policies or practices. These other sites may send their own cookies to your device, may independently collect data or solicit personal information, and may or may not have their own posted privacy policies. You should also independently assess the authenticity of any site appearing or claiming to be one of our Platforms (including those linked through an email or social media page).
The Platforms may make chat rooms, forums, message boards, and news groups available. Remember that any information you disclose in these areas becomes public information and is not subject to the provisions of this Privacy Notice.
10. CONSENT FOR THE TREATMENT AND TRANSFER OF INFORMATION.
The Platforms are governed by and operate in accordance with the laws of the United States. We do not warrant that the Platforms will be governed by or operate in accordance with the laws of any other nation. As we are an international company, our use of your information necessarily involves the transmission of data internationally. If you are located in Mexico, the European Union, Canada, or elsewhere outside of the United States, please be aware that information we collect may be transferred to and processed in the United States. By using the Platforms or by providing us with any information, you (a) acknowledge that the Platforms are subject to the laws of the United States, (b) consent to the collection, processing.
11. CHANGES.
We may update this Privacy Notice to reflect changes in our information practices. If we make material changes, we will notify you by email (sent to the email address you provided) or by a notice on our Platforms before the change becomes effective. We encourage you to periodically review this page for the latest information on our privacy practices.
12. CONTACT US.
If you have any questions or concerns about this Privacy Notice, the practices of the Platforms, or your experiences with the Platforms, please contact us at contacto@zertuchemexicanproducts.com.